Shipping Information | Live Cricket Sales

Fast, Reliable Shipping for Live Crickets Across Australia

At Live Cricket Sales, we ship fresh, healthy live crickets every week from our Sunshine Coast farm to pet owners in QLD, NSW, VIC, and SA. All orders are packed with care and dispatched via Express Post to ensure fast delivery and minimal transit stress for your insects.

Shipping Schedule

We ship all orders on:

Monday
Tuesday

Cut-off time: Orders must be placed by 8:00 AM Tuesday (AEST) to be shipped that same week. Orders placed after this time will ship the following Monday.

Where We Ship

We currently ship to the following Australian states:

Queensland (QLD)
New South Wales (NSW)
Victoria (VIC)
South Australia (SA)

We do not ship to WA, NT, TAS, or ACT due to biosecurity and climate restrictions.

Shipping Costs

Cricket SizeShipping FeeFree Shipping Threshold
Small Crickets$20 per itemFree for orders over $200
Medium Crickets$25 per itemFree for orders over $200
Large Crickets$25 per itemFree for orders over $200

Live Arrival Guarantee (Shipping-Related Note)

All orders are overpacked by 20% to compensate for minor transit losses. In the rare case of cricket loss, our Live Arrival Guarantee applies if:

You notify us on the day of delivery
You include clear photos or video evidence
The daytime temperatures at your delivery location were between 6°C and 34°C during the shipping week

Tracking & Delivery

Once your order is packed and dispatched, you’ll receive an email with tracking details.

Typical delivery times:

QLD, NSW: 1–2 business days
VIC, SA: 2–3 business days
(Remote/rural areas may take slightly longer)

We recommend someone be available to collect the delivery promptly to ensure the health of the crickets.

Need Help?

If you have any questions about delivery or shipping costs, please reach out:

Email: info@livecricketsales.com.au

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